Privacy Policy

Last updated: June 2026

At Lamiré Tours, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

Lamiré Tours provides free walking tours and private walking tours in Sintra, Lisbon and Belém.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Email: lamiretours@gmail.com

2. What Information We Collect

Depending on how you interact with our website, we may collect:

Information you provide

When you submit a booking request or contact us, we may collect:

• Full name
• Email address
• Phone number (if provided)
• Preferred tour, date and time
• Number of participants
• Any additional information you include in your message

Automatically collected information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

• Process tour bookings and enquiries
• Respond to your messages
• Confirm or manage reservations
• Improve our website and services
• Prevent fraud or misuse
• Comply with legal obligations

We only collect the information necessary for these purposes.

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on one or more of the following legal grounds:

• Your consent
• The performance of a contract or pre-contractual request (such as processing a booking)
• Compliance with legal obligations
• Our legitimate interests in operating and improving our business

5. Contact Forms

When you submit a booking request or contact us through our website, your information is collected using Fluent Forms.

The information you provide is used solely to:

• Respond to your enquiry
• Process your booking request
• Communicate with you regarding your tour

Your submission is securely stored within our website and is accessible only to authorised members of Lamiré Tours. We do not use the information submitted through our forms for marketing purposes unless you have explicitly consented to receive such communications.

7. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences
• Analyse website traffic
• Improve website performance

You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

8. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at:

lamiretours@gmail.com

If you believe your rights have been violated, you also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our tours are suitable for families, but our website is not intended to collect personal data directly from children under the age of 16.

If you believe a child has provided personal information without parental consent, please contact us so we can remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us to lamiretours@gmail.com.